:root {
        --primary: #4890E0;
        --primary-dark: #2563eb;
        --primary-light: #eff6ff;
        --success: #10b981;
        --success-light: #d1fae5;
        --danger: #ef4444;
        --danger-light: #fee2e2;
        --warning: #f59e0b;
        --warning-light: #fef3c7;
        --sidebar-bg: #0b1628;
        --bg: #f0f4f8;
        --surface: #ffffff;
        --border: #e4eaf0;
        --text-main: #0d1b2e;
        --text-muted: #64748b;
        --text-soft: #94a3b8;
        --transition: all 0.22s cubic-bezier(0.4, 0, 0.2, 1);
        --card-shadow: 0 1px 2px rgba(0,0,0,0.04), 0 2px 8px rgba(0,0,0,0.05);
        --card-shadow-hover: 0 8px 24px rgba(0,0,0,0.10);
        --radius: 14px;
        --radius-sm: 8px;
        --radius-lg: 18px;
    }

    body { margin: 0; font-family: 'Inter', sans-serif; background: var(--bg); color: var(--text-main); display: flex; height: 100vh; overflow: hidden; font-size: 14px; line-height: 1.5; }
    * { box-sizing: border-box; outline: none; }
    h1,h2,h3,h4 { font-family: 'Inter', sans-serif; letter-spacing: -0.02em; }

    /* --- LOGIN SCREEN --- */
    #login-screen { position: fixed; top: 0; left: 0; width: 100%; height: 100%; background: var(--sidebar-bg); z-index: 9999; display: flex; align-items: center; justify-content: center; }
    .login-card {
        background: #fff;
        padding: 44px 40px;
        border-radius: var(--radius-lg);
        width: 370px;
        text-align: center;
        box-shadow: 0 32px 64px -12px rgba(0,0,0,0.35), 0 0 0 1px rgba(255,255,255,0.04);
    }
    .login-card img { width: 100%; max-width: 210px; margin-bottom: 28px; }
    @keyframes spin { to { transform: rotate(360deg); } }
    .login-card input {
        width: 100%; padding: 11px 15px; margin-bottom: 14px;
        border: 1.5px solid var(--border); border-radius: var(--radius-sm);
        font-size: 0.9rem; font-family: 'Inter', sans-serif;
        background: #f8fafc;
        transition: var(--transition);
    }
    .login-card input:focus { background:#fff; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(72,144,224,0.12); }
    .login-card input::placeholder { color: #b1bfcc; }
    .remember-me { display: flex; align-items: center; gap: 8px; font-size: 0.85rem; margin-bottom: 20px; cursor: pointer; color: var(--text-muted); justify-content: center; }
    .remember-me input { width: auto; margin: 0; }

    /* --- EMBEDDED DIAL PAD KEYS --- */
    .sph-embed-key {
        background:#f8fafc; border:1px solid #e2e8f0; border-radius:12px;
        padding:11px 0; cursor:pointer; font-size:1.1rem; font-weight:700;
        color:#1e293b; text-align:center; line-height:1; transition:background .1s;
    }
    .sph-embed-key:hover { background:#e0e7ff; border-color:#a5b4fc; }
    .sph-embed-key:active { background:#c7d2fe; transform:scale(.96); }

    /* --- INCOMING CALL TOAST --- */
    @keyframes callSlideIn {
        from { opacity:0; transform:translateX(110%); }
        to   { opacity:1; transform:translateX(0); }
    }
    @keyframes callSlideOut {
        from { opacity:1; transform:translateX(0); }
        to   { opacity:0; transform:translateX(110%); }
    }
    @keyframes callRing {
        0%,100% { transform:rotate(-8deg); }
        25%     { transform:rotate(8deg); }
        50%     { transform:rotate(-8deg); }
        75%     { transform:rotate(8deg); }
    }
    @keyframes callPulse {
        0%,100% { box-shadow:0 0 0 0 rgba(99,102,241,0.45); }
        50%     { box-shadow:0 0 0 10px rgba(99,102,241,0); }
    }
    .call-toast {
        pointer-events:all;
        width:320px;
        background:#fff;
        border-radius:14px;
        box-shadow:0 8px 32px rgba(0,0,0,0.18),0 2px 8px rgba(0,0,0,0.08);
        border-left:4px solid #6366f1;
        animation:callSlideIn 0.35s cubic-bezier(0.34,1.56,0.64,1) both;
        overflow:hidden;
    }
    .call-toast.missed  { border-left-color:#ef4444; }
    .call-toast.outbound { border-left-color:#0284c7; }
    .call-toast-header {
        display:flex;align-items:center;gap:10px;
        padding:12px 14px 8px;
    }
    .call-toast-icon {
        width:38px;height:38px;border-radius:50%;
        background:linear-gradient(135deg,#6366f1,#818cf8);
        display:flex;align-items:center;justify-content:center;
        font-size:1.15rem;flex-shrink:0;
        animation:callPulse 1.2s ease-in-out infinite, callRing 0.4s ease-in-out 3;
    }
    .call-toast.missed   .call-toast-icon { background:linear-gradient(135deg,#ef4444,#f87171); animation:callPulse 1.2s ease-in-out infinite; }
    .call-toast.outbound .call-toast-icon { background:linear-gradient(135deg,#0284c7,#38bdf8); animation:callPulse 1.2s ease-in-out infinite; }
    .call-toast-title { font-weight:800;font-size:0.88rem;color:#0f172a;line-height:1.2; }
    .call-toast-sub   { font-size:0.74rem;color:#64748b;margin-top:2px; }
    .call-toast-actions {
        display:flex;gap:8px;padding:0 14px 12px;
    }
    .call-toast-btn {
        flex:1;padding:7px 0;border-radius:8px;border:none;
        font-size:0.78rem;font-weight:700;cursor:pointer;transition:opacity .15s;
    }
    .call-toast-btn:hover { opacity:0.85; }
    .call-toast-btn.primary { background:#6366f1;color:#fff; }
    .call-toast-btn.secondary { background:#f1f5f9;color:#475569; }
    .call-toast-progress {
        height:3px;background:#e2e8f0;
        transform-origin:left;
    }
    /* --- NAVIGATION (Redesigned) --- */
    .nav-rail {
        width: 62px;
        background: #0b1628;
        display: flex;
        flex-direction: column;
        z-index: 10;
        flex-shrink: 0;
        transition: width 0.28s cubic-bezier(0.4,0,0.2,1);
        overflow: hidden;
        border-right: 1px solid rgba(255,255,255,0.05);
    }
    .nav-rail.expanded { width: 220px; }

    /* Brand strip */
    .nav-brand {
        height: 56px;
        display: flex;
        align-items: center;
        padding: 0 17px;
        gap: 11px;
        border-bottom: 1px solid rgba(255,255,255,0.07);
        flex-shrink: 0;
        overflow: hidden;
    }
    .nav-brand-dot {
        width: 28px; height: 28px;
        border-radius: 8px;
        background: linear-gradient(135deg, #4890E0, #818cf8);
        display: flex; align-items: center; justify-content: center;
        flex-shrink: 0; color: white; font-weight: 800; font-size: 0.75rem;
        letter-spacing: -0.5px;
    }
    .nav-brand-name {
        font-size: 0.87rem; font-weight: 700; color: #f1f5f9;
        white-space: nowrap; letter-spacing: 0.01em;
        opacity: 0; transition: opacity 0.18s ease 0.06s;
    }
    .nav-rail.expanded .nav-brand-name { opacity: 1; }

    /* Scrollable list area */
    .nav-list {
        flex: 1; overflow-y: auto; overflow-x: hidden;
        padding: 8px 0 4px;
        display: flex; flex-direction: column;
    }
    .nav-list::-webkit-scrollbar { width: 0; }

    /* Section labels */
    .nav-section-label {
        font-size: 0.59rem; font-weight: 700; letter-spacing: 0.09em;
        text-transform: uppercase; color: transparent;
        padding: 12px 0 3px 20px;
        white-space: nowrap; overflow: hidden;
        transition: color 0.18s ease, padding 0.18s ease;
        user-select: none; pointer-events: none;
    }
    .nav-rail.expanded .nav-section-label { color: #374151; padding: 14px 0 4px 16px; }

    /* Items */
    .nav-item {
        height: 38px;
        display: flex; align-items: center;
        padding: 0 12px;
        margin: 1px 6px;
        border-radius: 8px;
        color: #6b7280;
        cursor: pointer;
        white-space: nowrap; overflow: hidden;
        transition: background 0.12s ease, color 0.12s ease, box-shadow 0.12s ease;
    }
    .nav-item:hover { background: rgba(255,255,255,0.07); color: #cbd5e1; }
    .nav-item.active {
        background: rgba(72,144,224,0.14);
        color: #60a5fa;
        box-shadow: inset 3px 0 0 #4890E0;
    }
    .nav-icon {
        width: 22px; height: 22px;
        display: flex; align-items: center; justify-content: center;
        flex-shrink: 0;
    }
    .nav-icon svg, .nav-icon i { width: 16px; height: 16px; }
    .nav-text {
        font-size: 0.83rem; font-weight: 500;
        margin-left: 11px;
        opacity: 0; transition: opacity 0.16s ease 0.06s;
        pointer-events: none; flex: 1;
    }
    .nav-rail.expanded .nav-text { opacity: 1; }

    /* Floating label tooltip (positioned via JS, escapes overflow:hidden) */
    #nav-tooltip {
        position: fixed;
        background: #1e293b; color: #f1f5f9;
        padding: 5px 11px; border-radius: 7px;
        font-size: 0.78rem; font-weight: 600;
        white-space: nowrap; pointer-events: none;
        z-index: 99999;
        box-shadow: 0 4px 14px rgba(0,0,0,0.35);
        letter-spacing: 0.01em;
        opacity: 0; transition: opacity 0.1s ease;
        display: none;
    }
    #nav-tooltip.visible { opacity: 1; }
    #nav-tooltip::before {
        content: '';
        position: absolute;
        right: 100%; top: 50%; transform: translateY(-50%);
        border: 5px solid transparent;
        border-right-color: #1e293b;
    }

    /* Logout nav item */
    .nav-item--logout { color: #f87171; margin-top: 2px; }
    .nav-item--logout:hover { background: rgba(239,68,68,0.12) !important; color: #fca5a5 !important; }

    /* Footer: logout + toggle */
    .nav-footer {
        flex-shrink: 0;
        border-top: 1px solid rgba(255,255,255,0.06);
        padding: 5px 0 3px;
    }
    .nav-toggle-btn {
        height: 40px; display: flex; align-items: center; justify-content: center;
        color: #4b5563; cursor: pointer;
        transition: color 0.14s ease;
        margin: 1px 6px; border-radius: 8px;
        white-space: nowrap; overflow: hidden;
    }
    .nav-toggle-btn:hover { color: #94a3b8; background: rgba(255,255,255,0.05); }
    .nav-rail.expanded .nav-toggle-btn { justify-content: flex-end; padding-right: 14px; }

    /* --- SIDEBAR (SEARCH) --- */
    .sidebar { width: 310px; background: #fff; border-right: 1.5px solid var(--border); display: none; flex-direction: column; padding: 24px; overflow-y: auto; flex-shrink: 0; }
    .sidebar.active { display: flex; }

    /* --- MAIN VIEWPORT --- */
    .viewport { flex-grow: 1; overflow-y: auto; padding: 28px 32px; position: relative; scroll-behavior: smooth; }
    .viewport::-webkit-scrollbar { width: 5px; }
    .viewport::-webkit-scrollbar-thumb { background: #c8d3de; border-radius: 10px; }
    .viewport::-webkit-scrollbar-track { background: transparent; }

    /* --- HEADER & USER PROFILE --- */
    .dash-header {
        display: flex; align-items: center; justify-content: space-between;
        margin-bottom: 24px; overflow: visible; position: relative; z-index: 10;
        padding-bottom: 18px;
        border-bottom: 1.5px solid var(--border);
        flex-wrap: nowrap; gap: 12px;
    }
    .dash-title { flex-shrink: 0; }
    .bill-table th { cursor: default; user-select: none; white-space: nowrap; }
    .bill-table th[onclick] { cursor: pointer; }
    .bill-table th[onclick]:hover { background: #f1f5f9; }
    .bsort { font-size: 0.7rem; color: #94a3b8; }
    .dash-logo { height: 40px; width: auto; object-fit: contain; display: block; }

    .user-profile-box {
        position: relative; display: flex; align-items: center; gap: 9px;
        cursor: pointer; padding: 5px 13px 5px 6px;
        border-radius: 50px;
        transition: var(--transition);
        background: #fff;
        border: 1.5px solid var(--border);
        box-shadow: var(--card-shadow);
        z-index: 1000;
    }
    .user-profile-box:hover { box-shadow: var(--card-shadow-hover); border-color: #c7d5e8; transform: translateY(-1px); }
    .user-avatar {
        width: 32px; height: 32px;
        background: linear-gradient(135deg, var(--primary), #6366f1);
        color: white; border-radius: 50%;
        display: flex; align-items: center; justify-content: center;
        font-weight: 700; font-size: 0.82rem;
    }
    .user-name { font-weight: 600; color: var(--text-main); font-size: 0.84rem; }
    .user-dropdown {
        position: absolute; top: 48px; right: 0;
        background: #fff;
        border: 1.5px solid var(--border);
        border-radius: var(--radius); width: 168px;
        box-shadow: 0 12px 32px rgba(0,0,0,0.12);
        display: none; overflow: hidden; z-index: 10000;
        animation: fadeIn 0.12s ease;
    }
    .user-dropdown.show { display: block; }
    .user-drop-item {
        padding: 11px 16px; font-size: 0.84rem;
        color: var(--text-muted); font-weight: 600;
        cursor: pointer; display: flex; align-items: center; gap: 10px;
        transition: var(--transition);
    }
    .user-drop-item:hover { background: var(--danger-light); color: var(--danger); }

    /* --- DASHBOARD METRICS --- */
    .metrics-row {
        display: grid; grid-template-columns: repeat(5, 1fr);
        gap: 14px; margin-bottom: 24px; overflow: visible;
    }
    .metric-card {
        background: #fff;
        padding: 20px 18px 18px;
        border-radius: var(--radius);
        border: 1.5px solid var(--border);
        box-shadow: var(--card-shadow);
        text-align: left;
        transition: var(--transition);
        position: relative;
        overflow: hidden;
    }
    .metric-card::before {
        content: '';
        position: absolute;
        top: 0; left: 0; right: 0;
        height: 3px;
        background: linear-gradient(90deg, var(--primary), #818cf8);
        opacity: 0;
        transition: opacity 0.25s;
    }
    .metric-card:hover { transform: translateY(-3px); box-shadow: var(--card-shadow-hover); border-color: #c7d5e8; }
    .metric-card:hover::before { opacity: 1; }
    .metric-val {
        font-size: 1.85rem; font-weight: 800;
        color: var(--text-main);
        display: block; line-height: 1.1;
        margin-bottom: 5px; letter-spacing: -1px;
    }
    .metric-label {
        font-size: 0.68rem; font-weight: 700;
        color: var(--text-soft);
        text-transform: uppercase; letter-spacing: 0.6px;
    }

    /* --- CARDS & LAYOUT --- */
    .card {
        background: #fff;
        padding: 22px 24px;
        border-radius: var(--radius);
        box-shadow: var(--card-shadow);
        border: 1.5px solid var(--border);
        margin-bottom: 22px;
        position: relative;
    }
    .grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
    
    /* --- DETAIL VIEW GRID --- */
    .detail-grid { display: grid; grid-template-columns: 2fr 1fr; gap: 25px; }
    .detail-section { margin-bottom: 25px; }
    .detail-label { font-size: 0.75rem; color: #64748b; font-weight: 600; margin-bottom: 4px; }
    .detail-input {
        width: 100%; padding: 9px 12px;
        border: 1.5px solid var(--border);
        border-radius: var(--radius-sm);
        font-family: inherit; font-size: 0.87rem;
        color: var(--text-main);
        background: #f9fbfd;
        transition: var(--transition); margin-bottom: 0;
    }
    .detail-input:focus { border-color: var(--primary); background: #fff; box-shadow: 0 0 0 3px rgba(72,144,224,0.12); }
    .detail-row { display: grid; grid-template-columns: 1fr 1fr; gap: 15px; margin-bottom: 15px; }
    
    /* --- SIGNUP FORM STYLING --- */
    .signup-container { max-width: 850px; margin: 0 auto; }
    .signup-container h2 { border-bottom: 2px solid #f3f4f6; padding-bottom: 10px; margin-bottom: 30px; font-size: 1.5rem; font-weight: 600; }
    .section-title { font-size: 14px; font-weight: 600; color: var(--primary); margin: 30px 0 15px 0; display: block; border-left: 4px solid var(--primary); padding-left: 10px; }
    .hidden { display: none; }
    .input-group { margin-bottom: 15px; }
    .grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
    .full-width { grid-column: span 2; }
    .comm-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; background: #f9fafb; padding: 15px; border-radius: 8px; border: 1px solid #e5e7eb; }
    .check-item { display: flex; align-items: center; gap: 10px; font-size: 13px; font-weight: 500; }
    .check-item input { width: 18px; height: 18px; cursor: pointer; margin: 0; }
    .radio-container { display: flex; gap: 10px; }
    .radio-card { flex: 1; display: flex; align-items: center; justify-content: center; background: #f9fafb; border: 1px solid #e5e7eb; padding: 12px; border-radius: 8px; cursor: pointer; transition: 0.2s; }
    .radio-card input { width: auto; margin-right: 10px; cursor: pointer; }
    .radio-card:hover { border-color: var(--primary); background: #f0f7ff; }
    .logic-panel { background: #f0f7ff; padding: 20px; border-radius: 12px; margin-top: 10px; border: 1px solid #dbeafe; }
    .discount-panel { background: #fffbeb; padding: 15px; border-radius: 12px; border: 1px solid #fef3c7; margin-bottom: 20px; }
    .summary-total { font-size: 18px; font-weight: 700; color: #60a5fa; margin-top: 10px; }
    .summary-note { font-size: 12px; color: #9ca3af; margin-bottom: 10px; font-style: italic; }
    .breakdown-text { font-size: 11px; color: #9ca3af; display: inline; margin-left: 5px; font-weight: 400; font-style: normal; }
    .terms-box { margin-top: 25px; background: #fffbeb; padding: 20px; border-radius: 12px; border: 1px solid #fef3c7; font-size: 13px; color: #4b5563; }
    .checkbox-group { display: flex; align-items: flex-start; gap: 12px; margin-bottom: 15px; }
    .checkbox-group input { width: 18px; height: 18px; margin-top: 2px; flex-shrink: 0; cursor: pointer; }
    .checkbox-label { line-height: 1.4; font-size: 13px; font-weight: 400; color: #374151; }
    #success-page { padding: 0; max-width: 680px; margin: 0 auto; }
    .suc-hero { background: linear-gradient(135deg, #002b7a 0%, #1e40af 60%, #3b82f6 100%); border-radius: 20px 20px 0 0; padding: 40px 30px 32px; text-align: center; color: white; }
    .suc-hero-icon { font-size: 56px; margin-bottom: 12px; display: block; animation: suc-pop 0.5s cubic-bezier(0.34,1.56,0.64,1) both; }
    @keyframes suc-pop { from { transform: scale(0.3); opacity: 0; } to { transform: scale(1); opacity: 1; } }
    .suc-hero h2 { margin: 0 0 6px; font-size: 1.7rem; font-weight: 800; border: none; color: white; }
    .suc-hero p { margin: 0; opacity: 0.85; font-size: 0.95rem; }
    .suc-customer-pill { display: inline-flex; align-items: center; gap: 8px; background: rgba(255,255,255,0.15); border: 1px solid rgba(255,255,255,0.3); border-radius: 100px; padding: 6px 16px; margin-top: 16px; font-size: 0.9rem; font-weight: 600; }
    .suc-body { background: white; border-radius: 0 0 20px 20px; border: 1px solid #e2e8f0; border-top: none; padding: 24px 28px 28px; }
    .suc-status-grid { display: grid; gap: 10px; margin-bottom: 24px; }
    .suc-status-item { display: flex; align-items: flex-start; gap: 12px; padding: 12px 14px; background: #f8fafc; border-radius: 10px; border: 1px solid #e2e8f0; font-size: 0.85rem; }
    .suc-status-item .suc-icon { font-size: 1.2rem; margin-top: 1px; flex-shrink: 0; }
    .suc-btn-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
    .suc-btn { border: none; border-radius: 12px; padding: 13px 16px; font-size: 0.85rem; font-weight: 700; cursor: pointer; display: flex; align-items: center; justify-content: center; gap: 8px; transition: transform 0.15s, box-shadow 0.15s; }
    .suc-btn:hover { transform: translateY(-2px); box-shadow: 0 6px 20px rgba(0,0,0,0.12); }
    .suc-btn-primary { background: linear-gradient(135deg, #002b7a, #1e40af); color: white; grid-column: 1/-1; font-size: 0.95rem; padding: 15px; }
    .suc-btn-secondary { background: #ede9fe; color: #4f46e5; }
    .suc-btn-ghost { background: #f1f5f9; color: #475569; }
    .suc-btn-warn { background: #fef3c7; color: #92400e; grid-column: 1/-1; }
    
    /* --- GENERAL COMPONENTS --- */
    .dash-title { margin: 0; font-size: 1.75rem; font-weight: 800; letter-spacing: -0.5px; color: var(--text-main); }
    
    .search-box { position: relative; margin-bottom: 15px; }
    .search-box input { padding-left: 40px; height: 45px; background: white; border: 1px solid #e2e8f0; transition: var(--transition); font-size: 0.9rem; }
    .search-box input:focus { border-color: var(--primary); box-shadow: 0 0 0 3px rgba(79, 70, 229, 0.1); }
    .search-icon { position: absolute; left: 12px; top: 13px; color: #94a3b8; width: 18px; }

    .btn-add-main {
        width: 100%;
        background: linear-gradient(135deg, var(--primary) 0%, #6366f1 100%);
        color: #fff;
        border: none;
        padding: 12px 16px;
        border-radius: var(--radius-sm);
        font-weight: 700;
        cursor: pointer;
        display: flex; align-items: center; justify-content: center; gap: 9px;
        margin-bottom: 18px;
        transition: var(--transition);
        font-size: 0.9rem;
        box-shadow: 0 3px 10px rgba(72,144,224,0.28);
        letter-spacing: 0.01em;
    }
    .btn-add-main:hover { transform: translateY(-2px); box-shadow: 0 6px 18px rgba(72,144,224,0.38); filter: brightness(1.06); }

    .btn-sync {
        background: #fff; color: var(--primary);
        border: 1.5px solid var(--border);
        padding: 9px 18px; border-radius: var(--radius-sm);
        font-weight: 600; cursor: pointer;
        font-size: 0.8rem;
        display: flex; align-items: center; gap: 7px;
        transition: var(--transition);
        box-shadow: var(--card-shadow);
    }
    .btn-sync:hover { background: var(--primary-light); border-color: var(--primary); color: var(--primary-dark); }
    #btn-full-calendar:hover { background: #fff; color: var(--primary); border-color: var(--primary); }

    input, textarea, select {
        width: 100%; padding: 10px 13px;
        border: 1.5px solid var(--border);
        border-radius: var(--radius-sm);
        font-family: inherit; margin-bottom: 14px;
        box-sizing: border-box;
        background: #f9fbfd;
        color: var(--text-main);
        font-size: 0.88rem;
        transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
    }
    input:focus, textarea:focus, select:focus {
        border-color: var(--primary);
        background: #fff;
        outline: none;
        box-shadow: 0 0 0 3px rgba(72,144,224,0.12);
    }
    input::placeholder, textarea::placeholder { color: #b0bec9; }
    label { font-size: 0.77rem; font-weight: 700; color: #4b5563; display: block; margin-bottom: 5px; letter-spacing: 0.01em; }

    /* Activity Log */
    .filters-bar {
        display: flex; gap: 12px;
        margin-bottom: 22px;
        background: #fff;
        padding: 14px 18px;
        border-radius: var(--radius);
        border: 1.5px solid var(--border);
        align-items: center;
        box-shadow: var(--card-shadow);
    }
    .activity-container { max-height: 400px; overflow-y: auto; padding-right: 5px; }
    .activity-container::-webkit-scrollbar { width: 6px; }
    .activity-container::-webkit-scrollbar-thumb { background: #cbd5e1; border-radius: 10px; }

    /* Modals */
    .modal {
        display: none; position: fixed;
        top: 0; left: 0; width: 100%; height: 100%;
        background: rgba(10,18,35,0.55);
        z-index: 100;
        justify-content: center; align-items: center;
        backdrop-filter: blur(6px) saturate(1.2);
    }
    .modal-box {
        background: #fff;
        padding: 32px;
        border-radius: var(--radius-lg);
        width: 460px;
        border: 1.5px solid var(--border);
        box-shadow: 0 28px 56px -12px rgba(0,0,0,0.22), 0 8px 20px rgba(0,0,0,0.06);
        animation: fadeIn 0.18s ease;
    }

    /* Stepper & Tabs */
    .progress-container { position: relative; margin: 36px 0; padding: 0 10px; }
    .progress-line { position: absolute; top: 18px; left: 30px; right: 30px; height: 2px; background: var(--border); z-index: 1; }
    .steps { display: flex; justify-content: space-between; position: relative; z-index: 2; }
    .step { display: flex; flex-direction: column; align-items: center; width: 70px; font-size: 0.65rem; font-weight: 700; color: var(--text-soft); text-align: center; cursor: pointer; transition: var(--transition); }
    .step:hover { transform: translateY(-2px); color: var(--text-main); }
    .icon-circle {
        width: 36px; height: 36px;
        background: #fff;
        border: 2px solid var(--border);
        border-radius: 10px;
        display: flex; align-items: center; justify-content: center;
        margin-bottom: 8px; transition: var(--transition);
    }
    .step.prio-low .icon-circle { border-color: var(--success); color: var(--success); background: var(--success-light); }
    .step.prio-med .icon-circle { border-color: var(--warning); color: var(--warning); background: var(--warning-light); }
    .step.prio-high .icon-circle { border-color: var(--danger); color: var(--danger); background: var(--danger-light); }

    .tabs {
        display: flex; gap: 4px;
        margin-bottom: 22px;
        background: #f0f4f8;
        padding: 4px;
        border-radius: 10px;
        border: 1.5px solid var(--border);
        width: fit-content;
    }
    .tab-btn {
        padding: 7px 16px;
        border: none; background: none;
        cursor: pointer; font-weight: 600;
        color: var(--text-muted);
        border-radius: 7px;
        transition: var(--transition);
        font-size: 0.86rem;
    }
    .tab-btn.active {
        background: #fff;
        color: var(--primary);
        box-shadow: 0 1px 4px rgba(0,0,0,0.08);
    }

    /* --- CLASSIC SLIDER STYLING (OLD STYLE) --- */
    input[type="range"]::-webkit-slider-thumb { -webkit-appearance: none; appearance: none; width: 20px; height: 20px; background: linear-gradient(135deg, #cbd5e1, #94a3b8); cursor: pointer; border-radius: 50%; border: 2px solid #64748b; box-shadow: inset 0 1px 2px rgba(0,0,0,0.3), 0 2px 5px rgba(0,0,0,0.2); }
    input[type="range"]::-moz-range-thumb { width: 20px; height: 20px; background: linear-gradient(135deg, #cbd5e1, #94a3b8); cursor: pointer; border-radius: 50%; border: 2px solid #64748b; box-shadow: inset 0 1px 2px rgba(0,0,0,0.3), 0 2px 5px rgba(0,0,0,0.2); }
    input[type="range"]::-moz-range-track { background: transparent; border: none; }

    /* --- CLASSIC SCROLLBAR STYLING --- */
    ::-webkit-scrollbar { width: 6px; }
    ::-webkit-scrollbar-track { background: #f1f5f9; border-radius: 6px; }
    ::-webkit-scrollbar-thumb { background: linear-gradient(180deg, #cbd5e1, #94a3b8); border-radius: 6px; border: 1px solid #cbd5e1; min-height: 30px; box-shadow: inset 0 1px 1px rgba(0,0,0,0.2); }
    ::-webkit-scrollbar-thumb:hover { background: linear-gradient(180deg, #b0bcc4, #7d8a96); }

    /* Alerts */
    .note-entry {
        padding: 11px 13px; border-radius: var(--radius-sm);
        margin-bottom: 7px; font-size: 0.84rem;
        border-left: 3px solid var(--border);
        background: #fff;
        border: 1.5px solid var(--border);
        border-left-width: 3px;
        position: relative;
    }
    .note-high { border-left-color: var(--danger) !important; background: #fff8f8; border-color: #fed7d7; }
    .note-med { border-left-color: var(--warning) !important; background: #fffdf0; border-color: #fde88a; }
    .note-low { border-left-color: #94a3b8 !important; background: #f8fafc; }
    .note-edit-btn { position: absolute; right: 8px; top: 8px; font-size: 0.7rem; color: var(--primary); cursor: pointer; background: none; border: none; font-weight: 700; text-decoration: underline; }
    .dismiss-btn { float: right; cursor: pointer; color: #94a3b8; font-size: 1.2rem; line-height: 0.5; }
    
    .action-icon {
        color: var(--text-muted); cursor: pointer;
        padding: 7px; border-radius: var(--radius-sm);
        transition: var(--transition);
        display: flex; align-items: center; justify-content: center;
        border: 1.5px solid transparent;
    }
    .action-icon:hover { background: var(--primary-light); color: var(--primary); border-color: #bfdbfe; }

    /* --- DASHBOARD MINI CARDS --- */
    .dash-mini {
        display: flex; align-items: center; gap: 13px;
        padding: 14px 16px;
        background: #fff;
        border: 1.5px solid var(--border);
        border-radius: var(--radius);
        cursor: pointer;
        transition: var(--transition);
        box-shadow: var(--card-shadow);
    }
    .dash-mini:hover { transform: translateY(-2px); box-shadow: var(--card-shadow-hover); border-color: #c7d5e8; }
    .dash-mini-icon {
        width: 40px; height: 40px;
        border-radius: 10px;
        display: flex; align-items: center; justify-content: center;
        flex-shrink: 0;
    }
    .dash-mini-body { min-width: 0; }
    .dash-mini-title { font-weight: 700; font-size: 0.84rem; color: var(--text-main); }
    .dash-mini-sub { font-size: 0.71rem; color: var(--text-soft); margin-top: 2px; }
    .btn-delete { background: none; border: none; color: #94a3b8; font-size: 0.75rem; cursor: pointer; font-weight: 600; text-decoration: underline; }

    .total-box {
        background: linear-gradient(135deg, #0d1b2e 0%, #1e3a5f 100%);
        color: #fff; padding: 22px 24px;
        border-radius: var(--radius); margin-top: 20px;
        border: 1px solid rgba(255,255,255,0.06);
    }
    .summary-item { display: flex; justify-content: space-between; margin-bottom: 10px; font-size: 0.88rem; border-bottom: 1px solid rgba(255,255,255,0.08); padding-bottom: 8px; }

    @keyframes fadeIn { from { opacity: 0; transform: translateY(5px); } to { opacity: 1; transform: translateY(0); } }

/* ─── Day Planner ─────────────────────────────────── */
.dp-stat-card { background:#fff; border:1px solid #e2e8f0; border-radius:12px; padding:14px 16px; }
.dp-stat-val  { font-size:1.6rem; font-weight:800; color:#0f172a; line-height:1; margin-bottom:4px; }
.dp-stat-lbl  { font-size:0.68rem; font-weight:600; color:#94a3b8; text-transform:uppercase; letter-spacing:.5px; }
.dp-install-card { display:flex; gap:12px; align-items:flex-start; padding:12px 14px; background:#fffbeb; border:1px solid #fef3c7; border-radius:10px; margin-bottom:8px; cursor:pointer; transition:.15s; }
.dp-install-card:hover { transform:translateY(-1px); box-shadow:0 4px 12px rgba(0,0,0,.06); }
.dp-install-badge { width:36px; height:36px; border-radius:10px; background:#fef3c7; display:flex; align-items:center; justify-content:center; flex-shrink:0; }
.dp-task-card { display:flex; gap:10px; align-items:flex-start; padding:10px 12px; background:#f8fafc; border:1px solid #e2e8f0; border-radius:10px; margin-bottom:6px; }
.dp-task-card.high  { background:#fef2f2; border-color:#fecaca; }
.dp-task-card.medium { background:#fffbeb; border-color:#fed7aa; }
.dp-time-slot { display:flex; gap:0; border-bottom:1px solid #f1f5f9; min-height:44px; }
.dp-time-label { width:64px; flex-shrink:0; font-size:0.72rem; font-weight:600; color:#94a3b8; padding:12px 8px 0; }
.dp-time-cell  { flex:1; padding:4px 6px; cursor:pointer; transition:.15s; border-left:1px solid #f1f5f9; }
.dp-time-cell:hover { background:#f1f5f9; }
.dp-slot-item { background:#6366f1; color:#fff; border-radius:6px; padding:4px 8px; font-size:0.72rem; font-weight:600; margin-bottom:3px; display:flex; justify-content:space-between; align-items:center; }
.dp-slot-item.install { background:#d97706; }
.dp-slot-remove { background:none; border:none; color:rgba(255,255,255,.7); cursor:pointer; padding:0; font-size:1rem; line-height:1; margin-left:4px; }
/* ─── Logistics ───────────────────────────────────── */
.log-job-card { background:#fff; border:1px solid #e2e8f0; border-radius:14px; overflow:hidden; transition:.18s; }
.log-job-card:hover { box-shadow:0 6px 24px rgba(0,0,0,.08); transform:translateY(-2px); }
.log-job-header { padding:14px 16px; border-bottom:1px solid #f1f5f9; display:flex; justify-content:space-between; align-items:flex-start; }
.log-job-body   { padding:14px 16px; }
.log-status { display:inline-flex; align-items:center; gap:5px; padding:3px 10px; border-radius:20px; font-size:0.72rem; font-weight:700; }
.log-status.pending  { background:#fff3cd; color:#856404; }
.log-status.assigned { background:#d1ecf1; color:#0c5460; }
.log-status.enroute  { background:#cce5ff; color:#004085; }
.log-status.complete { background:#d4edda; color:#155724; }
.log-status.overdue  { background:#f8d7da; color:#721c24; }
.log-eng-badge { display:inline-flex; align-items:center; gap:5px; background:#eef2ff; color:#4338ca; border-radius:20px; padding:3px 10px; font-size:0.75rem; font-weight:700; }
/* ─── Pipeline / Analytics ────────────────────────── */
.pl-kpi-card { background:#fff; border:1px solid #e2e8f0; border-radius:12px; padding:16px 18px; }
.pl-kpi-val  { font-size:1.55rem; font-weight:800; color:#0f172a; line-height:1; margin-bottom:4px; }
.pl-kpi-lbl  { font-size:0.68rem; font-weight:600; color:#94a3b8; text-transform:uppercase; letter-spacing:.5px; }
.pl-kpi-sub  { font-size:0.75rem; color:#64748b; margin-top:3px; }
.pl-health-bar { height:8px; border-radius:4px; background:#f1f5f9; margin-top:5px; overflow:hidden; }
.pl-health-fill { height:100%; border-radius:4px; }
.pl-stage-row { display:flex; align-items:center; gap:10px; padding:7px 0; border-bottom:1px solid #f8fafc; }
.pl-stage-name { width:110px; font-size:0.8rem; font-weight:600; color:#475569; flex-shrink:0; }
.pl-stage-bar  { flex:1; height:18px; border-radius:6px; background:#f1f5f9; overflow:hidden; }
.pl-stage-fill { height:100%; border-radius:6px; display:flex; align-items:center; justify-content:flex-end; padding-right:6px; font-size:0.68rem; font-weight:800; color:#fff; transition:width .5s ease; }
.pl-stage-cnt  { width:32px; text-align:right; font-size:0.8rem; font-weight:700; color:#0f172a; }
.pl-install-row { display:flex; align-items:center; gap:10px; padding:8px; border-radius:8px; transition:.15s; cursor:pointer; }
.pl-install-row:hover { background:#f8fafc; }
.pl-date-chip  { font-size:0.72rem; font-weight:700; padding:3px 8px; border-radius:6px; white-space:nowrap; }
.pl-date-chip.today  { background:#d1fae5; color:#065f46; }
.pl-date-chip.soon   { background:#fef3c7; color:#92400e; }
.pl-date-chip.future { background:#e0f2fe; color:#0369a1; }

.kb-cat-btn {
  display:flex; align-items:center; gap:8px;
  width:100%; border:none; background:transparent;
  padding:8px 10px; border-radius:8px; cursor:pointer;
  font-size:0.83rem; color:#475569; text-align:left;
  transition: background .15s, color .15s;
}
.kb-cat-btn:hover { background:#f1f5f9; }
.kb-cat-btn--active { background:#eff6ff !important; color:#002b7a !important; font-weight:700; }
.kb-cat-count {
  margin-left:auto; font-size:0.7rem; font-weight:700;
  background:#e2e8f0; color:#64748b; padding:1px 7px;
  border-radius:20px; min-width:22px; text-align:center;
}
.kb-cat-btn--active .kb-cat-count { background:#bfdbfe; color:#002b7a; }
.kb-articles-grid {
  display:grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap:14px;
}
.kb-article-card {
  background:#fff; border:1px solid #e2e8f0; border-radius:12px;
  padding:16px; cursor:pointer;
  transition: box-shadow .18s, transform .18s, border-color .18s;
}
.kb-article-card:hover {
  box-shadow: 0 6px 24px rgba(0,0,0,0.10);
  transform: translateY(-2px);
  border-color:#4890E0;
}
.kb-article-cat-badge {
  font-size:0.68rem; font-weight:700; color:#4890E0;
  letter-spacing:.05em; margin-bottom:6px; text-transform:uppercase;
}
.kb-article-title {
  font-size:0.92rem; font-weight:700; color:#1e293b;
  margin-bottom:6px; line-height:1.35;
}
.kb-article-preview {
  font-size:0.8rem; color:#64748b; line-height:1.55;
  margin-bottom:10px;
}
.kb-article-tags { display:flex; flex-wrap:wrap; gap:5px; }
.kb-tag {
  font-size:0.7rem; color:#64748b; background:#f1f5f9;
  padding:2px 8px; border-radius:20px;
}
/* Ticket row hover handled inline */
@media (max-width: 700px) {
  .kb-articles-grid { grid-template-columns: 1fr; }
  #view-kb > div > div[style*="grid-template-columns"] { grid-template-columns: 1fr !important; }
}